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Working with DataSift, Conversocial has developed a proactive search feature faster and at lower cost than they could have otherwise. In this blog, we’ll show how this agility and advanced functionality have enabled the leading social customer service platform to increase the value of their product, driving adoption and revenue. Hundreds of major brands use Conversocial in the contact center to handle high-volume customer service through social media. The cloud solution cuts through the noise…

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4 Ways You Can Leverage Public Data From Blogs

Katherine Kelly 22nd September 2014 1 Comment
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I had the pleasure of hosting a webinar panel earlier this month with our partners from WordPress and Disqus talking about how DataSift customers can unlock value and insights from blogs and comments using our platform. I want to give a big thank you to Min Wei, Director of Platform Partnerships at Automattic, and Ro Gupta, VP of Business Development at Disqus for their expertise in the panel. The key takeaway from our discussion? The…

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At DataSift, we love sharing our customer stories and what they’ve achieved by using our data processing platform. In this new blog series, we’re making sure those voices are heard. First up, it is TrendSpottr which has deployed DataSift to helpt their customers derive insights from their social data stream and finding valuable early signals in the shortest time possible. Social networks give us the power to manage and monitor trends. Now it’s all about…

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And yes, you’ve guessed correctly ‘Technology’ is #1. When you think about blogs, there’s a tendency to think about them as individual publications. I read TED and TechCrunch for tech and industry news, followed The Knot while I was planning my wedding and get on-going inspiration and advice from InStyle. But when you’re an application or analyst, trying to mine data for actionable information, the one-off approach simply doesn’t scale. And it’s easy to tell…

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Every Month: More than 400 million people read 15+ billion WordPress blogs 1.4 billion people read comments on the DISQUS platform across 3 million sites People see more than 250 million Tumblr posts … not to mention countless readers of other boards and blogs across the web How Is This Content Affecting Your Business? Digital and social channels have created a huge opportunity for businesses to tap into the thoughts, emotions, intentions and opinions of…

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Customer Spotlight: Timeline Labs

Katherine Kelly 13th May 2014 0 Comments

As part of a new series, DataSift will be putting the spotlight on customers who are using social data in innovative ways to build applications, analyze audiences or achieve business objectives. Oriented to the needs of traditional media companies who are seeking to incorporate social media into their operations, Timeline Lab’s application empowers editors to discover, display and measure relevant social media interactions.

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