In this era of social networks, how can insurance organizations stay abreast of customer sentiment? Assigning a few people to track online customer sentiment is not enough. The discussion is coming from too many different places, in volumes that are increasing exponentially, to be able to track everything manually. Surely, there must be an easier way? Here’s how DataSift is supporting Cognizant, a global leader in business and technology services through a bespoke, turn-key social…

continue reading »

At DataSift, we love sharing our customer stories and what they’ve achieved by using our data processing platform. In this new blog series, we’re making sure those voices are heard. First up, it is TrendSpottr which has deployed DataSift to helpt their customers derive insights from their social data stream and finding valuable early signals in the shortest time possible. Social networks give us the power to manage and monitor trends. Now it’s all about…

continue reading »
TLL-logo

As part of a new series, DataSift will be putting the spotlight on customers who are using social data in innovative ways to build applications, analyze audiences or achieve business objectives. Oriented to the needs of traditional media companies who are seeking to incorporate social media into their operations, Timeline Lab’s application empowers editors to discover, display and measure relevant social media interactions.

continue reading »

What connection does China have to social media? While it’s well known that Asia’s market giant is the world’s largest exporter (and now also the second largest import economy in the world), what you might not know is that in 2012 alone, 309 million people in China used social media channels. This is roughly the equivalent of every man, woman, and child in the USA using Twitter or Facebook.

continue reading »

How many of us identify with this scenario? Your social marketing team is monitoring your brand, a handful of your competitors, and a few product and industry keywords. The goal: use this information to make informed decisions and take action. But how quickly are you able to get the resulting data to the product management team? Are you able to track long-term feedback? Route to the appropriate team based on product feature or component? Can…

continue reading »

What is a Data Scientist, exactly? We’ve seen the term everywhere recently.  The Harvard Business Review named Data Scientist “The Sexiest Job of the 21st Century” Another article claimed “Data Science Is Dead” And although attribution is a little murky, we’ve all seen the quote going around Twitter that “A data scientist is a statistician who lives in San Francisco” The title seems to be the trendiest buzzword since big data—implying a mythical hero standing…

continue reading »
hashtag-fieldguide-logo

We needed better data, better processes for analyzing it, and an appreciation for the insights that could be found in the data. At DataSift these are the problems we’re aiming to solve. Since I took over management of the social media presence here I’ve had access to our platform and have seen first hand the possibilities that social data provides. I have a whole new appreciation for the power of data. Speaking with many of you at events like last month’s Social Data Week, I know you’re developing that appreciation too.

continue reading »
Nestivity Thumbnail

Brands + Twitter is a powerful combination and DataSift customer Nestivity recently published their take on the Top 25 Most Engaged Brands on Twitter today. A high level of engagement with customers via social channels has become an imperative for brands and those that “get it” will outperform the competitors. Nestivity commissioned a survey with Evolve Capital, in partnership with Dr. Natalie Petouhoff, which looked at the top 100 most followed brands on Twitter, resulting…

continue reading »
Overall Comment Sentiment by candidate

If you believe the hype, tonight’s U.S. Presidential debate is either a crucial tie-breaker that will determine the outcome of the elections or it will have absolutely no impact on voting day. No matter what the outcome or how the candidates perform, you can be sure that social media will be buzzing with reactions and new memes just like after the last three debates–and analyzing those reactions will provide an endless amount of information.

continue reading »
needtagger

Here at DataSift, we’re lucky to work with some amazing customers who are innovating in social to create the next-generation of social applications and platforms. NeedTagger is a great example of a company that is transforming what marketing means in the social-era. We caught up with Vernon Niven, CEO and founder of NeedTagger to learn more about his company and why intent marketing is taking marketing back to the basics by making social media “social”.

continue reading »